Answers for a more assured experience

Select the account icon on the website and follow the sign-up steps. Use contact details that you can access so you can receive account and order updates.

Choose “Forgot password” on the sign-in screen and follow the verification and reset instructions shown there.

Sign in and open your account dashboard to view available order details and account information.

Add your chosen products to the cart, review quantities and prices, enter your delivery details, then select an available payment method and confirm the order.

Please confirm or request cancellation within 24 hours of placing the order by creating a support ticket or emailing care@zigveda.com. Include your order ID and mobile number so our team can locate it. You can send us a query 24/7; our support staff reply Monday to Thursday and Saturday, 10:00 AM to 6:00 PM IST, excluding public holidays.

Use the Track Your Order page and enter the order ID and the mobile number used at checkout. Tracking updates appear when they are available from the carrier.

The available shipping charge and delivery estimate are shown during checkout. They may vary by destination and current offer eligibility.

The payment methods currently available for your order appear at checkout. Review the order summary and any payment or shipping charges before confirming.

If COD is available for your order, select it at checkout. Any COD charge and shipping fee are shown in the order summary before you place the order.

Products are non-returnable once their original packaging has been opened. An unopened product may be considered for return or exchange after review by our care team and subject to applicable law. For damaged, defective or incorrect items, submit a ticket with clear product and packaging photos and a video.

Create a support ticket or email care@zigveda.com with your order ID, mobile number and a clear description of the concern. For damaged, defective or incorrect items, include clear photos and a video of the product and packaging. Our care team will review your request under the applicable policy. You can contact us 24/7; staff replies are sent Monday to Thursday and Saturday, 10:00 AM to 6:00 PM IST, excluding public holidays.

For a cancellation or order change, contact us within 24 hours of placing the order. Include your order ID and mobile number in your ticket or email.

Check the relevant product page and its packaging for ingredient, serving and storage information. Follow the directions provided with the product.

No. Product information is not medical advice and supplements are not a substitute for diagnosis or treatment. Speak with a qualified healthcare professional if you have a health condition, take medication, or are unsure whether a product is suitable for you.

Contact our care team through the Contact Us page or email care@zigveda.com. Share the product name and your question so we can direct it to the right team. You can send a query 24/7; our staff reply Monday to Thursday and Saturday, 10:00 AM to 6:00 PM IST, excluding public holidays.